M o d e r n F a r m h o u s e
S i g n a t u re C o l l e c t i o n s
Tired of endlessly searching for the perfect pieces to complete your home? Our curated collection takes the guesswork out of decorating. We've carefully selected high-quality furniture and decor that complements each other, ensuring a cohesive and stylish look for your space. Skip the overwhelm and discover the joy of effortless home design with our curated collection.
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We use SideDoor as our fulfillment partner. Once you have purchased your favorite items, they will take your order, handle the logistics and offer you excellent customer service! SideDoor matches all online prices and shows the included tax/shipping/delivery/etc. in the shopping cart. SideDoor will communicate directly with you about details regarding placed and paid for orders and delivery.
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You will be charged sales tax according to the delivery address.
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The charge on your card will show up as SideDoor LLC, whether you are purchasing directly through links shared with you by us, or if you're purchasing through a our website. SideDoor handles purchasing process and order fulfillment.
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Affirm is a "buy now, pay later" app, where you purchase from our collection and pay over time with no hidden fees or hard credit checks. A soft credit pull is performed which does not affect your credit scores. It's a great way to be able to purchase designer pieces, without restrictions on budget. It allows you (if approved) to finance your purchase over an amount of months based off of qualification. Just click Affirm at checkout and you'll be taken to a pop-up window that will walk you through the process. If you do not qualify, you will simply be sent back to the checkout through SideDoor, to pay with another payment method
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If you created an account during check out process, you can use the chat widget on the bottom righthand side of SideDoor dashboard to contact a member of SideDoor orders team. SideDoor is here to help you have the most seamless order process possible. If you have additional questions, reach out to info@onsidedoor.com.
For post-purchase questions, email SideDoor at the same address or give SideDoor a call at (801) 508-4343. Don't hesitate to reach out any time!
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You can check on your order via signing in to your SideDoor account that you created at checkout to get updated status and progress of your current order(s). You will be sent email updates as your order goes through the shipping process. You can also create a customer profile during the purchasing process, so you can log-in and check your order status. If you check out as a guest, you will be unable to log-in and check your order status.
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Prices shown have standard threshold delivery shipping costs already included. There are no additional shipping charges added at checkout, unless you choose to add White Glove Delivery service. Threshold Deliveries will be protected from the weather by placing them in the closest dry area (porch, garage or inside the closest door of the dwelling). It does not include bringing your order inside, or any assembly. For that, please add on the White Glove Delivery service during checkout.
Some small items may be shipped to you directly from the manufacturer via carriers such as USPS, UPS, or FEDEX.
Customer must inspect all items at delivery (even if the delivery is threshold) and notate any damages. SideDoor coordinates all damage claims with vendors directly. SideDoor must be notified of instances of damage you must submit photos of both the damage and the product packaging within 48 hours of delivery to initiate any replacement or repairs.
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White Glove Delivery includes bringing the product to the desired room, unboxing, and removal of all the packaging material. Two flights of stairs are also included in this service. This service may also include light assembly where applicable.
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White Glove Delivery+Assembly includes all of the above services, and assembly of more complex and/or heavy pieces.
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If you would like to add on white glove delivery to your order after purchase, please reach out to SideDoor via their chat widget as soon as possible. SideDoor can try to accommodate the change, but can not guarantee adding it on after the fact.
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SideDoor can have the order re-routed to a third party of your choice. We strongly recommend sending large items to professional receivers and have a list we can provide. Some freight companies will charge for any re-routing or cross-docking fees that occur if the original “ship to” address changes after the product has shipped. SideDoor will coordinate and negotiate this with the you and carrier.
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In the event of damage during transit or manufacturing defect, SideDoor will coordinate repair or replacement of items. SideDoor have an entire internal orders team dedicated to handling these types of claims, and will make sure your order is well taken care of. Please inform SideDoor of any problems within 48 hours of delivery, and include pictures of damage and packaging to show the issues.
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SideDoor does not accept returns, cancellations, or exchanges, as all pieces are shipped directly from the manufacturer. All sales are final.
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SideDoor is here to help you have the most seamless order process possible. If you have additional questions, reach out to info@onsidedoor.com. For post-purchase questions, email SideDoor at the same address or give SideDoor a call at (801) 508-4343. Don't hesitate to reach out any time!
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